1 - Implementations


  • Added queue removal support for support;


  • Added search for license on the administrative support screen;


  • Added a copy of the channel identifier to facilitate support on the administrative screen.


2 - Improvements 


  • Changed the visual of the loading of the reports.


3 - Integrations


  • Added the Reissue item in the SENFF integration:


  • Added TECNOHUB integration with the following resources;


- Consult customer;

- Register customer.


4 - Corrections

 

  • Fixed image sending when starting call waiting;


  • Fixed the contact session expiration feature after timeout waiting for an appointment;


  • Fixed the session time of the service configured in the service register, stabilizing the expiration time as configured in the register;


  • Fixed tabulation report export feature;


  • Export feature of the distribution report has been fixed;


  • Fixed behavior of chat permissions between agents.