1 - Implementations

  • Added queue removal support for support;

  • Added search for license on the administrative support screen;

  • Added a copy of the channel identifier to facilitate support on the administrative screen.

2 - Improvements 

  • Changed the visual of the loading of the reports.

3 - Integrations

  • Added TECNOHUB integration with the following resources;

- Consult customer;

- Register customer.

4 - Corrections


  • Fixed image sending when starting call waiting;

  • Fixed the contact session expiration feature after timeout waiting for an appointment;

  • Fixed the session time of the service configured in the service register, stabilizing the expiration time as configured in the register;

  • Fixed tabulation report export feature;

  • Export feature of the distribution report has been fixed;

  • Fixed behavior of chat permissions between agents.