SZ.chat - Changelog for version 4 release 25.10.0

✨ New

• Session History Sending to AI: The AI now automatically records session journeys, consolidating essential data for analysis and continuous improvement.
• AI-Integrated Intelligent OCR: It’s now possible to configure AI-powered OCR easily and intuitively. This update enhances automation, reduces errors, and speeds up service.
• System Variables Integration with AI: You can now send system variables directly through the AI component, increasing flexibility and dynamism in flow configuration.

✅ Fixes

• 12305 – Fixed an issue where the “Go to Flow” component was not saving in some cases.
• 12543 – Fixed a failure when sending data to BigQuery.
• 12284 – Fixed an issue preventing the deletion of message templates with “Rejected” and “Pending” status.
• 12594 – Fixed the GOgenier component functionality when handling API-origin messages.
• 12411 – Fixed the selection listing in the Service Report.
• 10745 – Fixed an issue sending predefined messages containing audio.
• 9380 – Fixed an error when exporting reports.
• 11982 – Fixed an issue where AI audio transcription failed when used through the Generic Channel.
• 12277 – Fixed incorrect linkage of “Contact Groups” to agents after disabling an agent.
• 10117 – Fixed the “Contact Groups” listing in batch sending.
• 12258 – Fixed an issue when resending messages to the “Data Entry” component.
• 11709 – Fixed an issue in “Contact Import” where the column totals were not displayed correctly.
• 12082 – Fixed an issue at the start of service sessions.
• 12611 – Fixed exported data in the Message Statement Report.
• 12625 – Fixed the sending of Customer Journey data to AI reports.
• 12490 – Fixed the response time for conversation transitions in Monitoring.
• 12601 – Fixed inconsistencies in report timestamps.
• 12676 – Fixed an issue that prevented the typing bar from being released in monitored conversations.
• 12655 – Fixed an issue with Facebook account linking.