
✨ New
- WhatsApp Calling is WhatsApp’s voice and video calling feature, allowing calls to be made over the internet with end-to-end encryption ensuring security. Calls can take place between individuals or, in the case of businesses, through the WhatsApp Business Calling API, integrating direct contact into customer service.
- Improvements were made to license control and the API structure for message dispatching, ensuring greater stability, organization, and efficiency in communication between systems.
- Enhancements were implemented in document management, with automatic deletion after sending.
✅ Fixes
- 13520 – Fixed slowness in listing recent contacts
- 13632 – Fixed behavior between active contact and contact on hold
- 13644 – Added platform search in sessions on hold
- 13651 – Fixed issue where the agent’s administrative pause event was not received
- 13660 – Added endpoint to query version information
- 13460 – Fixed session initialization error even with valid HTTP response
- 13613 – Added route to list active platforms in Agent 2.0
- 13658 – Implemented reliable control of agent online and offline status
- 13587 – Fixed issue updating contacts
- 13639 – Updated Firebase file for proper notification functionality
- 13564 – Error when requesting retention/purge
- 12982 – Channel icon is not updated
- 13085 – Insecure Direct Object Reference (IDOR)
- 13392 – Error sending team-restricted message template via API
- 12386 – Improved contact information retrieval when receiving customer messages
- 13624 – Added persistence of lastMessage in Contact
- 13662 – Failure identifying remote user
- 13740 – Difficulty generating authentication token in generic channel
- 13765 – Gmail and Office 365 email channels OAUTH authentication failure
- 13760 – Endpoint /user/agents/attendances_plus returning error 500
- 13718 – Removed calling filter linked to PBX system
- 13426 – Authentication error in Shared Premium report
- 13427 – Expired column returning null in all attendances
- 13469 – ErrorException: Trying to get property 'cumulative' of non-object
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