SZ.chat - Changelog for version 4 release 25.9.0

Modified on Mon, 6 Oct at 2:40 PM


✨ New


  • Multimodal Integration for the GOgenier Component:
    Implemented text, voice, and image interaction with the AI within the platform. The new multimodal agents API has been integrated, providing TTS (Text-to-Speech) conversion and backward compatibility while maintaining overall system performance.


✅ Fixes

  • 11808 – Fixed an issue in Contact Import that caused duplication of existing contacts.
  • 12377 – Fixed sorting issue in the Agent View for displayed tickets.
  • 12309 – Fixed display issue in Team Settings.
  • 12420 – Fixed display issue in the User Group tab within the documentation section.
  • 10176 – Fixed data inconsistencies in fields displayed in the Premium Report.
  • 12508 – Fixed transfer rule issue in Service Reports.
  • 12490 – Improved performance during conversation transitions in Monitoring View.
  • 12515 – Fixed an error that prevented listing email channel tickets on the Agent Screen.
  • 12441 – Adjusted the Unread Messages counter on the Agent Screen.
  • 11963 – Fixed “Upload media error” when sending media message templates.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article