1 - Improvements


  • 10054 - Included tab return in the webhook completion event.

  • 9425 - API made available for querying message models.

  • 9345 - Improved API feedback in certain request limit situations.



2 - Corrections


  • 10141 - Corrected listing of flows on the platform.

  • 10051 - Corrected the operation of the optical recognition feature (OCR).

  • 9845 - Corrected incorrect return on dates prior to the filtered period in the service note report.

  • 9836 - Fixed an error that returned contacts to waiting after the service was completed.

  • 9803 - Corrected behavior of chat notifications between agents during monitoring.

  • 9545 - Corrected behavior of IXC integration when querying CPF.

  • 9456 - Fixed MK integration bill filter.

  • 8965 - Corrected listing of Interfocus integration.

  • 8870 - Added new permission to restrict transfer in teams.