ChangeLog´s - Fortics SZ.chat

SZ.chat - Changelog of version 4 release 24.9.0
✨New Cursor on agent screen: Now, when new messages from the contact are received while the agent is typing, the cursor will remain at the current...
Wed, 29 Jan, 2025 at 2:04 PM
SZ.chat - Changelog of version 4 release 24.8.0
✨New New Pause Type: Continue Answering: A new pause type called "Continue Answering" has been implemented. With this functionality, age...
Wed, 29 Jan, 2025 at 1:44 PM
SZ.chat - Changelog for version 4 release 24.7.0
✨New Audio Interaction with STT (Speech-to-Text): Now, when enabling STT on the platform, the customer can interact with the flow via audio. The a...
Tue, 28 Jan, 2025 at 6:00 PM
SZ.chat - Changelog for version 4 release 24.6.0
✨New Unification of Contacts in the Generic Channel: We have implemented the unification of contacts in the generic channel. Now, just like in the...
Tue, 28 Jan, 2025 at 5:52 PM
SZ.chat - Changelog for version 4 release 24.5.0
✨New Improvements to the layout of the header, menu and logo. ✅ Fixes 9812 - Fixed an issue with the contact history filter that did not...
Tue, 28 Jan, 2025 at 5:43 PM
SZ.chat - Changelog for version 4 release 24.4.0
✨New Active Contact Start via Different Channel in API v4: Agents can now start a new active contact with the same customer on a different channel...
Tue, 28 Jan, 2025 at 5:34 PM
SZ.chat - Changelog for version 4 release 24.3.0
✨New Message status flow optimization: The WhatsApp Business message status addition flow has been optimized to improve platform stability and per...
Tue, 28 Jan, 2025 at 5:01 PM
SZ.chat - Changelog for version 4 release 24.2.0
✨New Image carousel in Webchat: It is now possible to view an image carousel in Webchat. Each card in the carousel can contain an image, a title, a d...
Tue, 28 Jan, 2025 at 4:57 PM
SZ.chat - Changelog of version 4 release 24.1.0
✨New New variable in REST: It is now possible to capture specific data contained in the response header in integrations via REST. We have added a ...
Tue, 28 Jan, 2025 at 4:50 PM
SZ.chat - Changelog of version 4 release 24.0.4 - 09.03.2024
✨New More control over your data: You can now customize your queries via API, defining the exact number of agents and teams you want to return. Th...
Tue, 28 Jan, 2025 at 4:41 PM