Everything you need to know about customizing the Indicator Dashboard in your centralized service tool SZ.chat from Fortics. Watch the video and any ...

Tudo o que você precisa saber sobre voz para texto em sua ferramenta de serviço centralizada SZ.chat da Fortics. Assista ao vídeo e qualquer dúvida q...

Requirements: First, it is necessary to have a Google GCP account. With this account in hand, just follow the steps below and the step-by-step procedure: ...

Natural Language Processing (NLP) allows your service flow to understand the language used by the customer and respond according to the identified inte...

  This new platform channel allows you to use the application of your preference as a service channel, as long as you have the necessary requirements ...

Everything you need to know about Signal (Beta) service channel in your centralized service tool SZ.chat from Fortics. Watch the video and any ...

  Everything you need to know about the "call me" functionality in your centralized service tool SZ.chat from Fortics. Watch the video and an...

Como funciona ? When enabling active Webchat (Beta), the user who accesses the webclient, either via desktop or mobile, will receive a pop-up sugge...

Everything you need to know to Register and Use Administrators in your centralized service tool SZ.chat from Fortics. After watching the video, if you stil...

Everything you need to know to register and use agents in your centralized service tool SZ.chat from Fortics. After watching the video, if you still ...