1 - Improvements

• Added general logs of integrations in support monitoring;

• Multiple support connections added via "remote support" functionality.

2 - Integrations

• Added RouterBOX integration with the following features:

- Consult customer;

- Consult open documents;

- Unlocking;

- Call opening;

- Send ticket;

- Send billet email;

- Send PDF payment slip;

- Send digitable line.

• Added WAVY integration with the following features;

- Transhipment for bot's human assistance;

- Signing of service completion.

• MK SOLUTION integration documentation added;

3 - Corrections

Fixed bugs and made adjustments related to the performance of the SZ.chat platform;