Tutorials and Videos - Fortics SZ.chat

Tutorials and Videos for Fortics SZ.chat

SZ.chat – Basic Flow, During Working Hours
Everything you need to know to set up a Basic Working Hours Flow in your centralized service tool SZ.chat from Fortics. After watching the video, if y...
Thu, 10 Sep, 2020 at 1:58 PM
SZ.chat - Email Channel Configuration (IMAP / SMTP)
Importante: E-mail has response times different from an instant messaging channel, so it is much slower compared to other channels. It may vary in...
Thu, 10 Sep, 2020 at 10:35 AM
SZ.chat - SMS channel
Everything you need to know about configuring the SMS Channel in your centralized service tool SZ.chat from Fortics. Watch the video and ...
Wed, 9 Sep, 2020 at 10:24 PM
SZ.chat - WhatsApp Business API Channel
Everything you need to know about configuring the WhatsApp Business API Channel in your centralized service tool SZ.chat from Fortics. Watch the...
Wed, 9 Sep, 2020 at 9:53 PM
SZ.chat - Distribution of Customers with the Condition Component
Everything you need to know about distribution of customers with the condition component in your centralized service tool SZ.chat from Fortics. Wat...
Wed, 9 Sep, 2020 at 2:59 PM
SZ.chat - Automatic Translation
Everything you need to know about Automatic Translation in your centralized service tool SZ.chat from Fortics. Watch the video and any questions yo...
Wed, 9 Sep, 2020 at 1:01 PM
SZ.chat - Good Practices
Everything you need to know about Good Practices in your centralized service tool SZ.chat from Fortics. Watch the video and any questions you ...
Thu, 13 Aug, 2020 at 4:02 PM
SZ.chat - Facebook Messenger Channel (Version 4)
Everything you need to know about activating the Facebook Messenger channel in your centralized service tool SZ.chat from Fortics. Watch the video: ...
Mon, 15 Jun, 2020 at 4:32 PM
SZ.chat - Facebook Messenger Channel (Version 3)
Everything you need to know about activating the Facebook Messenger channel (Version 3) in your centralized service tool SZ.chat from Fortics. Import...
Mon, 15 Jun, 2020 at 4:18 PM
SZ.chat - Sentiment Analysis
Everything you need to know about Sentiment Analysis in your centralized service tool SZ.chat from Fortics. Watch the video and any questions you sti...
Wed, 10 Jun, 2020 at 12:11 PM