1 - I
mprovements

  • 8531 - Added new behavior configuration for the MENU component within the Webchat channel.
  • 7185 - Added DDI field configuration for other countries in the Webchat channel
  • 8704 - Added copy platform_id button directly from the table


2 - Correction

  • 8141 - Fixed bug that prevented agent fields from being updated via API
  • 7456 - Fixed send links failure in Telegram channel
  • 6841 - Fixed bug that prevented channels that were disabled from being deleted
  • 7800 - Increased the size of the mobile Webchat finish button
  • 9021 - Fixed error that did not fill variables with values passed via URL in the Webchat channel
  • 7490 - Fixed error that prevented the use of variables in the telephone exchange
  • 9055 - Updated data studio domain to looker studio for use in premium reports
  • 8722 - Fixed incorrect display of Facebook channel disconnection notifications
  • 8126 - Fixed error that returned the contact to the waiting queue after responding to a service grade
  • 7924 - Corrected display of the number of agents in the team registration
  • 7404 - Fixed bug that duplicated contact in certain service situations
  • 6485 - Adjusted and improved use of the service report with filter by period
  • 8222 - Corrected behavior that prevented immediate updating of the contact name via Script