FAQ - Questions and Answers - Fortics SZ.chat
Answer: Yes, with SZ.Chat it is possible to transfer active calls from BOT to attendants through menu options or even via intentions in natural language ...
Sun, 12 Apr, 2020 at 11:23 PM
Answer: Yes, we have total integration with Google Dialogflow.
Sun, 12 Apr, 2020 at 11:21 PM
Answer: Yes, we have an agreement with the main WhatsApp brokers in Brazil and worldwide.
Sun, 12 Apr, 2020 at 11:19 PM
Answer: Yes, we have several integrations with the main CRM products for ISPs.
Sun, 12 Apr, 2020 at 11:18 PM
Answer: No, the WhatsApp policy does not allow advertising (SPAM).
Sun, 12 Apr, 2020 at 11:16 PM
Answer: Yes, all items in the service flow can be configured according to the time. It is possible to have operators attending during office hours and au...
Sun, 12 Apr, 2020 at 11:14 PM
Answer: Yes, the SZ.Chat administrative interface has a contact import tool. See how to do it in our tutorial.
Sun, 12 Apr, 2020 at 11:10 PM
Answer: Yes, it is possible to use the SZ.Chat agent (client) itself as a softphone, if your PBX uses SIP technology for extensions, on the SZ.Chat scree...
Sun, 12 Apr, 2020 at 11:07 PM
Answer: Our product is offered commercially according to the number of attendants, the basic version allows a minimum of 03 attendants.
Sun, 12 Apr, 2020 at 11:04 PM
Answer: Yes, it is possible to transfer an active service call to another operator connected to the SZ.Chat platform, as well as transferring to another ...
Sun, 12 Apr, 2020 at 11:01 PM