Can the attendant request the customer to engage in a voice conversation? : HelpDesk

Can the attendant request the customer to engage in a voice conversation? Print

Modified on: Sun, 12 Apr, 2020 at 10:48 PM

Answer: Yes, but to do this through the official API of WhatsApp, the customers must have the contact phone registered on their own cellphones choosing the option “OPT-IN”, as well as their technical names, for it to be possible to invite a customer for a voice conversation.

Did you find it helpful? Yes No

Can the attendant request the customer to engage in a voice conversation? Print

Related Articles