ChangeLog´s - Fortics SZ.chat
1 - Corrections 5437 - Fixed time zone error in displaying date and time in conversation history on monitoring and agent screens;
Tue, 26 Oct, 2021 at 10:24 AM
1 - Corrections 5442 - Failure to display date in chat history on agent screen has been fixed;
Tue, 26 Oct, 2021 at 10:08 AM
1 - Improvement 5344 - Adjustment to promote platform stability nas been added. 2 - Corrections 5084 - Failure in the monitoring dashboar...
Tue, 26 Oct, 2021 at 9:52 AM
1 - Correction 5437 - Fixed time zone error in displaying date and time in conversation history on monitoring and agent screens.
Tue, 26 Oct, 2021 at 10:29 AM
1 - Corrections 5407 - Punctual failure in agent screen history that prevented you from viewing recent calls has been fixed; 5415 - Punctual fai...
Mon, 25 Oct, 2021 at 12:24 PM
1 - Corrections 5382 Adjustments to increase platform stability have been made;
Thu, 21 Oct, 2021 at 2:40 PM
1 - Improvements 5183 - Improvements in architectural to optimize conversation history loading on agent screen and monitoring have been added. ...
Mon, 18 Oct, 2021 at 12:27 PM
1 - Innovation 1215 - Integration with IBM Watson, natural language processing (NLP), has been added.
Tue, 26 Oct, 2021 at 8:33 AM
1 - Corrections 5274 - Fixed issue with filling a variable on return of type JSON in RPA; 4996 - Fixed issue to update calls on the waiting list;
Tue, 5 Oct, 2021 at 6:02 PM
1 - Corrections 5256 - Fixed login error returning "Service unavailable" when trying to login with some users.
Mon, 4 Oct, 2021 at 6:48 PM