✨New
- Message status flow optimization: The WhatsApp Business message status addition flow has been optimized to improve platform stability and performance.
- Warning icon for undelivered messages: Now, whenever a message is not delivered to the recipient, a warning icon will be displayed in the agent interface. This makes it easier to identify delivery issues, allowing quick actions to ensure that your communication reaches its destination.
✅ Fixes
- 11462 - Fixed issue where all message templates started with a failed status and common messages did not update the status.
- 11468 - Fixed message status addition flow.
- 11294 - Fixed issue where the contact would incorrectly return to the flow after the agent completed it.
- 10799 - Fixed difficulty in validating data entry in the flow.
- 10796 - Fixed error when applying filter to the 'List predefined messages' endpoint.
- 10785 - Fixed incorrect message that information might not be saved after saving data in the flow.
- 10012 - Fixed issue where images downloaded in Messenger channel conversations came in incorrect format.
- 11280 - Fixed error when adding/editing additional fields with specific validation.
- 11061 - Fixed difficulty viewing the content of conversations stuck in 'browsing' status in the monitoring dashboard.
- 10879 - Fixed error when exporting batch sending report.
- 10443 - Fixed Mexico time zone that did not match the correct time on the platform.
- 10052 - Fixed missing 'Flow Lock' feature in the audit filter.
- 10051 - Fixed issue with optical recognition (OCR) that was not working.
- 10419 - Fixed inclusion of 'context' and 'button' objects in the Hub.
- 11368 - Fixed sending of message template with attachment without title.
- 11249 - Fixed error in listing predefined messages on the agent screen.
- 11062 - Fixed issue where tabs did not remain in the order created.
- 9312 - Fixed issue where user groups with team view could view contacts in 'browsing' status.
- 10355 - Fixed issue where messages from a specific contact did not appear in reports or on the agent screen.
- 8673 - Fixed issue where the variable report did not include all calls.