✨New
- Message status flow optimization: The WhatsApp Business message status addition flow has been optimized to improve platform stability and performance.
- Warning icon for undelivered messages: Now, whenever a message is not delivered to the recipient, a warning icon will be displayed in the agent interface. This makes it easier to identify delivery issues, allowing quick actions to ensure that your communication reaches its destination.
✅ Fixes
- 11462 - Fixed issue where all message templates started with a failed status and common messages did not update the status.
- 11468 - Fixed message status addition flow.
- 11294 - Fixed issue where the contact would incorrectly return to the flow after the agent completed it.
- 10799 - Fixed difficulty in validating data entry in the flow.
- 10796 - Fixed error when applying filter to the 'List predefined messages' endpoint.
- 10785 - Fixed incorrect message that information might not be saved after saving data in the flow.
- 10012 - Fixed issue where images downloaded in Messenger channel conversations came in incorrect format.
- 11280 - Fixed error when adding/editing additional fields with specific validation.
- 11061 - Fixed difficulty viewing the content of conversations stuck in 'browsing' status in the monitoring dashboard.
- 10879 - Fixed error when exporting batch sending report.
- 10443 - Fixed Mexico time zone that did not match the correct time on the platform.
- 10052 - Fixed missing 'Flow Lock' feature in the audit filter.
- 10051 - Fixed issue with optical recognition (OCR) that was not working.
- 10419 - Fixed inclusion of 'context' and 'button' objects in the Hub.
- 11368 - Fixed sending of message template with attachment without title.
- 11249 - Fixed error in listing predefined messages on the agent screen.
- 11062 - Fixed issue where tabs did not remain in the order created.
- 9312 - Fixed issue where user groups with team view could view contacts in 'browsing' status.
- 10355 - Fixed issue where messages from a specific contact did not appear in reports or on the agent screen.
- 8673 - Fixed issue where the variable report did not include all calls.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article