1 - Implementations


  • Implemented the sending of HSM to the GupShup broker;


  • Implemented the possibility to send the data resulting from the customer consultation to the contact, through the flow or through the agent's screen;


  • Implemented the possibility of changing the operating language of the STT (Speech To Text) feature;


  • 02 new filters have been implemented in the conversation report (checkbox), one to define how the conversations will be filtered in the search, and the other to define whether the messages of the conversation will be displayed only during the researched period.

  


2 - Integrations


 

  • Added the integration of GEOGRID on the SZ.chat platform with the following feature:


- Consult Proximity;


  • Added the integration of GERENET on the SZ.chat platform with the following features:


- Consult customer;

- Consult proximity;

- Check e-mails;

- Send ticket (PDF);

- Send ticket (email);

- Send billet (digitable line);

- Send ticket (link);

- Unlocking;

- Open service;

- Documentation;

 

  • Added the integration of JERA Provedor on the SZ.chat platform with the following features:


- Consult Customer;

- Register Customer Data;

- Consult Contract;

- Send billet;

- Get Block;

- Make Unlock;

 

  • Added the following features to integrate SENFF into the SZ.chat platform:


- Balance inquiry;

- Card limit consultation;


  • Added Conductor integration on the SZ.chat platform with the following features:


- Customer consultation by CPF;

- Check customer status (query by ID);

- Consult invoice by period;

- Register billet;

- Select invoice.

 


3 - Corrections

 

  • Fixed bugs and made adjustments related to the performance of the SZ.chat platform;